Dailysteals places their focus on both low prices and customer experience. They strive to provide quality customer care and entertainment through their own site and through social media. Within the daily deal industry, Dailysteals was one of the first to implement phone support and online live chat. A weekly raffle includes prizes such as the Apple iPad, the Sony PlayStation 3 and a Vizio HDTV, always presented by a video created in-house. In addition to the raffle, prizes are given out regularly via Facebook in the form of interactive contests.